Session 1 - The basic structure of human needs

• Survival, acceptance and potential - The Self-Actualization Model - A Global Perspective

• The fundamental characteristics of passivity, aggression and true assertiveness

• How people become passive and aggressive

• Understanding our personality and how it developed

• Recognizing the influences of personal history on behavior

• Contrasting our personality and who we are at a deeper level

• Identifying non-assertive behavior patterns

• Recognizing subtle word usage, tonality and physiology

• Creating a personal assertiveness profile

SESSION 2 - DEVELOPING PRODUCTIVE THOUGHT PROCESSES

• Revealing mental structures and patterns of thought

• Deconstructing the origins of habitual thinking

• Examining behavioral payoffs and rip-offs

• Taking control with productive thinking

• Analyzing the sources and effects of stress

• Overriding critical inner dialogue

• Experiential Leadership exercises to solidify session competencies

SESSION 3 - UTILIZING ASSERTIVE COMMUNICATION

• What assertive communication really is

• The basic assertive message

• Advantages of assertive behavior

• Identify and build on assertive communication

• Identifying personality patterns of those around you

• Strengths and weaknesses of behavior styles

• How to deal with consistent and erratically difficult people

• Experiential Leadership exercises to solidify session competencies
  

SESSION 4 - BUILDING YOUR ASSERTIVE SKILL SET

• Identifying assertive role models

• Defining your assertive style of communication and behavior

• Tools and techniques for building your assertive style

• Steps to take when communicating with problem people

• Practical exercises to bring assertiveness alive

• Building your professional authority

• Giving and receiving feedback without tension

• Creating new assertiveness habits

• Articulating what you want

• Experiential Leadership exercises to solidify session competencies

SESSION 5 - ACTIVATING YOUR ASSERTIVENESS SKILLS

• Taking responsibility

• Transferring learning to the real world

• Welcoming fear as an ally

• Setting tactical and strategic assertiveness goals

• Focusing your goals to solve the problem

• Building flexibility into your plan

• Understanding the benefits of undesirable consequences

• Constructing scripts to handle passive or aggressive challenges

• Developing a personal mission and contract of commitment

• The rewards of change

• Recognizing areas where you need support

• Experiential Leadership exercises to solidify session competencies